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Hotel Palace Berlin

Dear friends of Hotel Palace Berlin,

We would like to ask you to inform yourself about the current legal provisions before you arrive. You can find detailed information here:


Welcome to Berlin! With us you can expect a friendly atmosphere and a warm welcome. We are very happy to take care of your well-being and to do what is important to us: to be your passionate host.


Warm service, city adventure, enjoyment, time for yourself and for the family - that means a break with us at the Hotel Palace Berlin. Making your stay as pleasant as possible is the most important thing for us! We thank you for remaining loyal to us over the past few months and look forward to seeing you again soon. Maybe a little different than usual, but no less warm!


You can reach our reservation at 030 2502 1190.


In 2021 we were published in "The 101 Best Hotels in Germany" & 2022 in the "Falstaff Hotel Guide 2022"!


Please understand that our employees are strictly instructed to adhere to the legal requirements for the benefit of guests and employees. It can therefore happen that some offers and services are only available to a limited extent or not at all.


Hygiene concept in the Hotel Palace Berlin


The health of our guests and employees is very important to us. In order to make it easier for you to choose your hotel in the heart of Berlin, we would like to introduce you to our increased hygiene and cleaning measures with this hygiene concept.


The highest hygiene standards apply in our hotel. This includes, for example, the provision of hand disinfectants and regular hygiene training for our employees.


We inform ourselves on a daily basis about updated information and recommendations for action from the Robert Koch Institute (RKI), the Federal Institute for Risk Assessment (BfR), the Federal Center for Health Education (BZgA) and the Federal Institute for Occupational Safety and Health (BauA).


You can be sure that compliance with personal and hand hygiene has top priority at the Hotel Palace Berlin.


Wearing a medical mask is strongly desired in all public areas.

Measures and hygiene regulations for our employees

Together with our company doctor, we have developed a consistent, clear and safe hygiene concept for all of our employees, regardless of whether they are in direct or indirect contact with you, our guests. Our Quality & Training Manager trained all employees and increased their awareness and concentration on the seamless compliance with our regulations and practical measures.

We have decided to maintain our internal protection concept for the time being, despite the omission of the Hygiene Protection Ordinance.

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All employees have committed themselves to the following guidelines:

Check-in & Check-out

Our reception staff will be happy to inform you about the measures and precautions taken.


In order to be able to offer you an easy, hygienic and safe check-in and check-out procedure, some additional precautions have been taken, such as plexiglass partitions, UV boxes for disinfecting room cards and pens, guidance systems and contactless payment options are being expanded.


Hand sanitizer racks are available in public areas and are strictly controlled.


If processes require a contact, minimum distances must be observed.

Wearing a medical mask is still strongly desiredin all public areas.

Guest Rooms

For a safe yet pleasant stay.

Conferences, Restaurants & Bars

Wearing a medical mask is still strongly desired in all public areas.

The service staff always wear a face mask and wash / disinfect their hands thoroughly after each contact with guests.

Your culinary experience at the Hotel Palace Berlin

We have taken every precaution to offer you a perfect culinary experience in a safe environment, be it at a conference, in our restaurants or in the House of Gin.

Safe moments of wellbeing in the Palace Spa & Fitness Berlin

 Dishes are available daily as of 12 pm, have a look at the menu ».

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